Shipping policy

Shipping: 

For Bag Supplies & Preprinted Patterns:

• All items will be shipped 1-2 business days after your order is placed. We do not promise same day shipping, although we try to make it happen! Items are shipped Monday through Friday.
• Sometimes delivery can be somewhat faster, or sometimes a little slower, so please allow up to 15 business days for delivery. If your package hasn't arrived within the time you were quoted at checkout, and your tracking does not show a delay notice, please contact us so we can review your order details. We can't be responsible for the errors or delays of others in delivering your package, but we will do what I can to locate the package for you.
• We can NOT be responsible for lost or stolen packages, or if you address your order incorrectly. We cannot track or replace any UNTRACKED packages. Oversize letters are not tracked, traceable or replaceable if lost or stolen. 

Shipping Rates:

Shipping rates vary. We use live shipping rates provided by our integration with USPS, UPS & DHL. These use the weight of your order and your location, based on the address you provide, to give you shipping rates. The best way to find out what shipping is going to be, is to add the items to your cart, add your address at checkout, and then you will be able see shipping rates before you pay! 

FLAT RATE BOXES: If we can fit your order in a USPS Flat Rate box and it is cheaper than the postage you paid, we will try to do this for you if possible and refund the shipping overage to you. There is no way for you to select a Flat Rate Box at checkout because we need to fit the order to the box first.

NOTE: We don't offer next day delivery. If you are quoted "2-3 business days" when you choose a service rate, that does not include the day it is shipped, nor does it include weekends or holidays. This does not include our time needed for order processing or fulfillment.